Category: Buyer Beware

Here we post answers to customers’ questions on who is credible resellers or not.

Recent News, Buyer BewareBy admin

Linlai Tube Factory Amazon Store – Open NOW

Linlai tube factory has now officially opened its own direct managed Linlai Tube Amazon Store! How to access? What are offered in the Linlai Tube Amazon store? Two new factory-direct tube series are offered, ie. ‘Heritage Series’ for high end ‘tube rolling upgrade’, and ‘Aurora Series’ for base level ‘parallel replacement’. These two series are NOT sold through any other sources including authorized domestic Chinese dealers or overseas resellers. They are exclusively offered through Linlai Tube Factory Official Amazon store ONLY at this time. NOTE: ALL PRE-SALE AND AFTER-SALE inquiries and warranty related issues are to be done ONLY via Amazon platform. This [Linlai Global] website does NOT process any inquiries related to Amazon store items and sales. Linlai Heritage Series: It is worthwhile to mention that this new ‘Heritage Series’ is NOT meant to take the place of the Linlai flagship Elite E-series. Heritage series is designed and priced below the Elite E-series, and intend to provide improved affordability to those who wish to experience more tube rolling options but hindered by flagship series’ high costs. The streamlined distribution model, i.e no middlemen between tube factory to retail Amazon customers, allows Linlai tube factory to maintain its viable pricing for this ‘tube rolling’ option in the mid-to-high-end market. At this time, tube models offered under ‘Heritage Series’ are limited to Triode tubes only, i.e. 300B, 2A3, 6SN7 aka CV181, 845, 805A (no cap) and 211. Linlai Aurora Series: This ‘parallel replacement’ category of tubes are meant to provide tube audio owners an affordable pricing point as ‘replacement in parallel’ for their aging / failed stock / baseline tubes to keep amplifiers in good operational shape. It provides a ‘different flavor’ of sound, compared to Russian (such Electro Harmonix, Mullard new production) or Eastern European (such as JJ), with a less analytical and more full bodied sound from Chinese origin tube design. If a customer had never experienced Chinese tube sound, it is an excellent starting point to have some fun in ‘tube rolling’ without a big budget. At this time, tube models under ‘Aurora Series’ include the following: Happy […]

Buyer BewareBy admin

Buyer Beware.

Sellers on Aliexpress, eBay, Amazon, or any other marketplace platforms is NOT authorized reseller by [Linlai™ Global] and their tubes were not supplied by [Linlai™ Global]. None of those vendors, including those named themselves such as ‘Linlai Tube Store’ is NOT the Linlai Tube Factory itself. The Linlai Tube Factory does NOT sell directly on any of those platforms. [Linlai™ Global] do not do forensic research on where those online vendors get their supply, if they are authentic Linlai tubes and what quality they are of. If you are tempted by the low price those vendors are offering and the quality claim they make, you will need to direct your question to those vendors and do your own research. [Linlai™ Global] will not endorse or confirm quality of Linlai tubes found in the Chinese domestic market, some of which were resold by unauthorized Chinese vendors to overseas market claiming to be of the same quality as the [Linlai™ Global] tubes. [Linlai™ Global] will NOT respond to inquiries such as ‘is this true and is it identical to your tubes’. Chinese domestic tube market, unfortunately, is very much unregulated with insufficient trademark protection, a very chaotic supply chain dotted by ‘underground or backdoor deals’, sometimes even mixed with counterfeits and bad qualities. We do NOT know all. Our business is to supply quality tubes through our own operation and reseller network. We are not supply chain investigators. Thanks for your understanding.